Help

This is the web site dedicated to classical music lovers, professional and amateurs alike. Viewing, posting videos and participating in online competitions are free for all users.

YourConcertHall.com gives the opportunity to those who play any instrument or sing, to make their performances available to the whole world for viewing, commenting and rating. Furthermore, this site provides the means to participate in online music competitions without the cost or the physical constraints of participating in the traditional competitions. By the ease of a few mouse and keyboard clicks, you can suddenly enjoy the excitement of competing with musicians from all over the world!

There is also a Forum where you can post your comments and exchange ideas with others.

Who would be interested in visiting YourConcertHall.com?

The answer is: Anyone who is interested in Classical Music. If you play an instrument and want to participate in competitions, during upload of the video, you can select the Competition category (which is the default) and your performance will be considered for the winner.

How much does it cost?

There are no fees for viewing or uploading videos or other material on the web site; you only need (preferably high-speed) connection to the Internet to enjoy the wealth of entertainment and education on this site.

System requirements

You need a Pentium 3 or faster computer with 250MB or more of memory and a screen resolution of 800x600 or better to be able to use this site.

Viewing videos

Adobe Flash player is used for viewing videos on your browser; if you do not have this installed on your machine, the first time you access a video, it will automatically be installed on your computer.

If you want to upgrade Flash, please first completely uninstall Flash before reinstalling the new version.

To uninstall Flash, please follow Adobe's instructions, listed here: http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14157

Once you've finished, please restart your computer and follow Adobe's instructions for reinstalling Flash, which can be found at: http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash

If the above instructions do not resolve the issue, please try the following:

Temporarily disable any popup-blocking software installed on your computer.
In your browser tools section, allow yourconcerthall.com as a trusted site.
Please verify that other applications such as iTunes, Media Player, QuickTime, or Real Player are not set up as the default application for streaming video.

Microsoft Windows
Vista users:

If the uninstalling/reinstalling flash does not resolve your issue, this may be due to a
Vista permissions issue.

Please follow these steps:

Use Windows explorer to go to: C:WindowsSystem32MacromedFlash
Right-click on the file
FlashUtil9e.exe
or
FlashUtil9b.exe
Select "Run as Administrator" and install the update
Restart your computer

Why should I register to access the site?

By registering, you will be able to comment on performances, rate them, specify your favorites and upload videos, as well as post comments in the forum. Please click on
www.yourconcerthall.com/user/register to register.

I cannot sign up because the verification doesn’t work.

Most likely the reason is the mistyping of the verification code; please verify the code and type as indicated. If it still does not work, please reload the screen to see a new code displayed.

I forgot my password; how do I get it?

Please go to the logon page and ask for your password to be emailed to you. You can also click on
www.yourconcerthall.com/user/password to take you to that page.

My personal information

Your email or any other information will not be sold or shared with other companies or individuals; this information will only be used within the context of yourconcerthall.com. For further details on this subject, please visit our Privacy page.

How can I get support?

There is no live support for using the site; we have made all efforts to make the site intuitive and easy to use; if you do consistently encounter difficulties using the site, you can send a message at
Feedback and we will try to respond as fast as possible.

Rules of engagement:

What videos can I submit to the website?

You must submit your own video clips or those of others for which you have their express written consent for doing so. You are not allowed to submit any copyrighted material to this site. For details on this subject, please see the Terms of Use.

Do I have to divulge my or my child’s identity or the age in the video?

You do not have to, but if you would like enjoy the fame and recognition, you may want to indicate the true name and identity of the performer in your video. As for the age, it is recommended that you specify the right age because in the future, competitions will be categorized based by participants’ ages.

Can I submit several videos of the same piece?

Yes; if you have a performance that you think is superior to the one already submitted, you can remove the old one and upload the new one; just bear in mind that all the comments and ratings associated with the old one will be gone once you delete that video and they cannot be transferred to the new one.

How can I report spam or copyright infringement?

Please click on the Flag link underneath the video screen to indicate spam or other issues with the video.

How can I contact YourConcertHall.com?

If you have questions, suggestions or complaints, please click on Contact and submit your comments.

About competitions

What are the competitions about?

You can submit videos of your music performances and participate in the online competitions. Registered users of this site can view and rate your performances. Categories of the competition are based on the instrument; these are: piano, strings, winds, voice and a general category called Other, to cover all other instruments. When submitting a video for the competition, you will need to indicate the instrument category that you are participating in. At the end of each competition period, videos with the highest ratings (subject to holistic analysis) for each category are picked and these videos are listed in the Winners’ list.

How does a video clip become a winning performance?

Ratings submitted by users are sorted to determine the scores of performances in each category. Additionally, because of the inherent potential for spam and manipulation by the digital community, a holistic analysis is made to eliminate unfair ratings to obtain the fairest possible score for each performance.

Do I have to be a professional musician to participate in the competitions?

No; the competition is open to all players regardless of their skills, age or gender. You can submit your or your child’s music performances.

How is a performance rated?

After viewing a video, users can click on the rating of the video to set their rating. A user can rate a given video multiple times, but only the last rating is stored and considered in the final total rating of a video clip.

What if there is a tie?

If there are two or more performances with the same rating, then it is at Editor’s discretion to pick a winner.

Do I have to pay to participate in competitions?

No; participation in the competitions is free.

How can I win a competition?

Those performances that gain the highest ratings win, and that is determined by the users of the site that rate them. Each user’s rating for a given performance is counted only once regardless of number of times this user rates a video.

How frequently are the competitions announced?

Currently the competitions are held once every few months. The date is indicated on the web site. On the day of the competition, the ratings are compiled and winners announced.

What do I gain by winning a competition?

First of all, by uploading your performance on this web site you get exposure to classical music lovers from all over the world. Furthermore, by becoming a winner, you are “put on the map”, so to speak, and you get further recognition worldwide, and a personal satisfaction for your achievement.

Is there a deadline for submitting a video for competition?

No; you can submit your video any time during the year and be rated by viewers. When the next competition date comes, your score is compared to others and the winners are determined.

Are the videos submitted in previous months considered for this month’s competition?

Yes; all videos that are in the “pool” are always considered for subsequent months’ competitions. In the case of winners, these videos are listed as winners and not considered for future competitions (in other words, a given video cannot become a winner more than once)

Is there an age limit or category?

The age limit to access this site is 13 years old, but younger children can do so with the supervision of their parents or their guardians. However, there is no age limit for participating in the competitions. Currently the only classification of the competitions is based on the instrument. In the future, we will have the competitions based on age as well.

What are the differences between a “competition” and “other performance” videos?

A user can submit a video for participation in the competition, or just for viewing by other users. This option is indicated in the upload video page.

About videos

What kind of videos can I upload?

This site is primarily intended for classical music; therefore only classical music performances should be uploaded. While in doubt whether a piece of music is considered classical or not, you can upload and the operators of the site can determine whether the video belongs in this site or not. If a video is considered as not appropriate for this site, it will be removed without necessarily sending a notification to the user who uploaded it. You can upload only videos that you have recorded or are the copyright owner of it. Videos of your or your child’s performances of classical music.

How do I upload a video?

You need to have the video file on your computer that is connected to the Internet. Please go to Upload Video to submit your video.

What happens after I upload my video?

Your file is converted to a format (Flash video) to enable streaming on this web site. This process may take anywhere from a couple of minutes to several hours, depending on the load and traffic on our servers. After the conversion is made, you and everybody else can access and view the video on the web site.

Set the movie dimensions, or resolution, to 320x200

Help

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